Social Listening Manager

Job Responsibilities:

• Respond to our community’s questions and comments quickly and professionally in all Social Media (via Sprinklr, FB manger)
• Prepare Weekly/Monthly Comment Management Reports
• Social Media Listening Tracking via corporate tools as Youscan, Netbase and others
• Prepare Weekly/Monthly/Annual Social Media Listening Tracking Reports
• Research and analysis for upcoming Campaigns and Requests
• Prepare Post Campaign Reports with Community manager
• Prepare Monthly Category Overview Report (Competitor Overview)
• SL&E check (Influencer’s check)

Requirements:

• A degree in analytic, communication, marketing or related field may be required
• Experience with Instagram, Facebook, TikTok, Twitter and YouTube is essential.
• Knowledge of FB Manger, Sprinklr or similar programs to communicate with consumers on different platforms
• At least two years of experience in social media analytics
• Strong analytic, writing and verbal communication skills
• Super time management skills
• English – B2 and higher